Personal Information & Data

Here you will find information regarding your personal information & data while using Sculpteo’s services. This information is arranged as follows:

  • Shared and Collected Information
  • Modifying or Deleting Your Personal Data
  • Security Measures and Updates

Shared and Collected Information

Collected Information

Sculpteo retains and applies information regarding the name, email address, and postal address of its customers to better cultivate the online 3D printing service. This information helps to process and receive orders.

Use of Tracking Pixels in Our Electronic Communications

As part of our email communication campaigns, we may use tracking technologies, such as invisible pixels (also known as tracking pixels), to measure the effectiveness of our communications and improve the relevance of the content we provide to you. These technologies enable us, among other things, to determine whether an email has been opened, analyze the performance of our campaigns, and better understand how recipients interact with our messages. The information collected through these technologies is used solely for analytical purposes, to improve our communications, and to personalize content so that we can provide you with information that is more relevant to your needs and interests. Where required by applicable law, the use of these technologies is subject to your prior consent, which you may withdraw at any time in accordance with the procedures set out in this Privacy Policy.

As you sign up to Sculpteo, if you check the box “I would like to receive information from Sculpteo”, you accept to recieve our weekly newsletter and other support emails from Sculpteo. You are able to unsubscribe from these emails at any time through the email itself, as applicable CNIL regulations.

Shared Information

Sculpteo does not sell nor rent any information to third parties. As orders are carried out, some information will be transferred; this applies notably to address communication between Sculpteo and the shipping agency responsible for the order. 

We may also share your information if we estimate that our divulgence of said information is reasonably justified. Notably in the following situations:

  • To comply with legal, regulatory, judicial, or administrative obligations
  • To detect, avoid or process situations of fraudulent activity, security alerts or technical error
  • To protect Sculpteo, its users and the public from right infringements with respect to legality

Modifying or Deleting Your Personal Data

You are able to verify and modify your personal data under My Account at any moment. From there you are able to change your personal information under the Personal Information section. There you are able to change your name, address, and other personal information.

To completely erase all personal data from our system, or for any other question concerning your personal data, feel free to contact us via online form or by email at [email protected], with a justification of your identity.

Security Measures and Updates

Data Security

Multiple security measures offer the necessary protection from from unauthorized access, modification or divulgence of the data in our possession. 

Your bank and credit card information is protected with increased vigilance. Bank card transactions are made through Paybox Services with the security they offer. Payments made through Paypal are directed through their services. Individual bank card information is encrypted through an SSL process to which Sculpteo does not have access. Sculpteo does not act as an intermediate of payment transmissions.

Policy Updates Regarding Private Information

Sculpteo reserves the right to change and update its privacy policies. We recommend consulting our site regularly to remain up to date with such changes.

Contact Us

Please feel free to contact us with even the smallest question concerning our privacy policy. You are able to do so via email or online contact form